Frequently asked questions

A large part of Genfami's courses and training processes are defined according to specific requirements derived from our Institutional Strengthening and Social Processes lines of work, with public or private organizations and entities.  

However, even in the direct development of our work with groups, professionals, or communities, the need to open new processes may be detected. In this regard, according to the application of a differential approach, in most of the sometimes we develop them according to the realities, contexts, needs, and interests of specific groups including, among others, communities in a state of special vulnerability; professionals in the health, justice, protection, and education sectors; workers or public and private entity officials.   

All of our courses are within topics related to, on the one hand, the prevention and comprehensive management of gender-based violence, or on the other hand, the promotion and management of mental health and psychosocial well-being.

The best way to find out about training courses and processes, or psychosocial and mental health counseling and support, offered by GENFAMI is to keep an eye on our website, on our training platform www.genfami/training and from our social media where we are posting information about the start of new courses and training processes. 

You can submit your suggestions, complaints, or claims via virtual, verbal, or written communication: filling out a form and depositing it in the SQR Mailbox, located at the headquarters of GENFAMI, send it to the email info@genfami.org or communicating with the phone line  

On the website www.genfami.org, besides finding the downloadable PDF format or you can respond online.

If you are a frontline healthcare, humanitarian, or emergency worker, you can find all the information to be part of the "Take Care of Yourself" strategy at www.genfami.org/takecareofyourself. 

Otherwise, please write to the email Info@genfami.org.